The Peace Corps is an international volunteer program,
funded by the US Congress, that sends American volunteers to host countries
abroad to provide technical assistance and to promote global friendship and cooperation.
Since its founding in 1961, over 220,000 volunteers have served in 141
countries in program sectors like Education, Small Business Development,
Environment, Youth Development and more.
The Peace Corps Morocco program – where I served from
2013-2016 – transitioned in 2012 from a multisector program with Environment,
Small Business Development, Health, and Youth Development volunteers to a
single sector Youth Development program. Under this new arrangement with the
Moroccan government, Peace Corps Morocco was officially hosted via formal
partnership with the Moroccan Ministry of Youth and Sports (MYS).
The YD transition resulted in several programmatic changes:
1.
Moroccan program managers
who oversaw volunteers based on sector were transitioned to “regional” managers
who oversaw volunteers based on geographical location.
2.
Two to three intakes of
30-40 volunteers a year became one intake a year of 90-100 volunteers
3.
New sites were developed to
accommodate larger intakes
4.
New sites were developed in
bigger cities/towns because more volunteers needed to be in sites with MYS
community centers (In towns < 5,000 inhabitants, community centers are
typically either run by local civic associations or do not exist.)
I arrived one year after the youth development transition
was implemented. My intake started off as 95 volunteers. Over the course of our
two year service
,
about 21% of my intake (20 volunteers) terminated their service early, either
as an “early termination” (volunteer chooses to leave) or a “medical
separation” (volunteer develops a medical condition that Peace Corps cannot
medically accommodate; mental health issues are considered a medical
condition.)
This termination rate is consistent with other the post-YD transition
intakes, however it is a
higher termination rate than the multisector
intakes from before the YD transition
. While
some of these termination incidences were due to unforeseen family or medical
emergencies, many were related to termination related to mental health reasons.
According to Peace Corps Morocco staff, correlated with the
higher rates of termination, were also increased reports of unwanted attention,
harassment, sexual assault
,,
as well as requests for mental health counselling
.
Combined, these three developments signaled to Peace Corps
that something was amiss with Peace Corps Morocco program.
Peace Corps Morocco attempted to address these issues in
order to reduce termination rates, protect volunteers, and improve the
resiliency and mental health of volunteers. First, they allocated special funds
for an in-country therapist. However, there was difficulty finding a therapist
in Morocco who was willing to accept volunteers as patients who could commit to
working with Peace Corps in the long-term (American expatriates in Rabat are
often transitional and temporary.) Second, they tried to re-transition to
smaller sites with the hopes that volunteers would be exposed to less unwanted
attention and harassment. Once again, Peace Corps was constrained by the
resources in Morocco. The partnership with MYS states that volunteers must be
supervised by a MYS employee, which limits volunteers to sites with a MYS
community center.
While good site development and accessibility to mental
health services are important, it is equally important to develop the
resiliency of volunteers by strengthening their volunteer support networks.
Existing mental health research finds a correlation between weak
support network of friends and higher occurrences of anxiety and depression.
A study of mental health in post-conflict Kosova
demonstrated that only one type of social network – contact with friends – was
associated with mental health outcomes. On a multivariate logistic regression,
only those who “sometimes/never contacted friends” had a statistically
significant association with anxiety and depression.
In a study of a different population, researchers found that
weak social support networks among older women were associated with feelings of
loneliness.
Furthermore, Peace Corps
knows that volunteers with
robust support networks are happier, more resilient volunteers. Peace Corps
data shows that globally 78% of volunteers worldwide list “Spend time with
friends” as an activity they do to manage stress and 77% “Contact others by
phone, text, email, etc.” These activities are second only to “Read” and
“Listen to Music”.
This is why Peace Corps Morocco pays for a cellphone plan
that includes free calling between volunteers and schedules all volunteers’
mandatory yearly flu shot in Rabat the day after Thanksgiving (so that the
volunteers can all gather for Thanksgiving, and travel expenses can be covered
by Peace Corps’ medical transportation budget.)
Research Questions
Is there an association between weak social support networks
and terminations and/or mental health issues?
If so, how can Peace Corps use social network analysis to
strengthen volunteers’ networks?
How diverse are volunteers’ networks? Are cliques formed by
training location, site, or another attribute like age or race?
Who are the bridges between cliques? Could Peace Corps use
these volunteers to build stronger networks?
Hypotheses
Disregarding unexpected family and medical emergencies,
volunteers who are more connected within the Peace Corps community are more
likely to complete their entire 27 months of service.
Friendships between Peace Corps volunteers are formed under
3 circumstances: 1) Community Based Training (CBT) 2) Regional proximity 3) Similar
backgrounds (homophilies)
Members of committees are more likely to be trusted for
advice/seen as leaders than volunteers not involved in committees.
New volunteers trust the advice of old volunteers, but not
the other way around.
Data Collection
In a perfect world without the constraints of things like
the passage of time, I would be able to conduct an analysis of the social
networks of pre-YD transition and post-YD transition volunteers, and compare them
for connectivity as well as mental health
Since that is not possible, instead, I would like to conduct
a survey of all volunteers, 7-9 months into the service of the most recent intake
groups (i.e., if we survey volunteers in May 2017, one intake will have been in
the country for 21 months, and one the other 9 months.) This time frame is
optimal because it is after the newest volunteers have settled into a routine
in their permanent site, but not so late that the older volunteers are busy
closing their service and non-response rates would most likely be higher.
Because of HIPAA and Peace Corps confidentiality regulations,
most of the data would need to be collected via survey. In my personal experience,
volunteers have regular access to the internet and a lot of free time. Volunteers
have the capability to complete the survey,
however achieving high response rates on the survey requires buy-in by volunteers to the importance of this type of research. Respondents will be
assigned pseudonyms to encourage truthfulness in their responses.
The one data point we will not collect through data is
termination rate. That will be collected via Peace Corps Morocco simply by
comparing the data from the survey with terminations as they happen. Peace
Corps staff will be able to determine if the hypothesis is correct and if
isolates are more likely to terminate than connected volunteers.
Network Questions
Question 1: Friendships – On a social basis, I talk to this
person regularly (4); On a social basis, I talk to this person occasionally (3);
On a social basis, I rarely talk to this person (2); I have never talked to
this person (1), (valued)
Question 2: Leadership – I trust this person’s advice
relating to Peace Corps policies or activities (4); I somewhat trust this
person’s advice relating to Peace Corps policies or activities (3); I do not
trust this person’s advice relating to Peace Corps policies and activities (2);
I have never talked to this person (1). (valued)
Question 3: Collaboration – I worked on a work-related project,
camp, or program with this person. (y) (n) (binary)
Attribute Questions
Question 3: What year did you begin your service? (Which
intake)
Question 4: Where was your community based training site?
Question 5: What is your region?
Question 6: Of which of the following committees are you a
member: GAD, VSN, VAC, SPSN, SHC, Wellness Retreat
Question 7: Diversity: Do you self-identify as minority in
terms of race, color, national origin, religion, sex, gender identity
(including gender expression), sexual orientation, disability, age, marital
status, family/parental status, income derived from a public assistance
program, political beliefs, or reprisal or retaliation for prior civil rights
activity.
(y) (n)
Question 8: Throughout your service, have you experienced
feelings of loneliness, isolation, anxiety, or depression?
·
Yes – intense/severe
·
Yes – moderate
·
Yes – mild
·
No
Methodology
To perform the social network analysis, first we would
visualize the data. Looking at how the friendship, leadership, and collaboration
networks compare and looking for any correlations between attributes and clustering.
We would also compare networks by intake and across intake.
Looking at whole network measures, we would analyze density
and average distance of the networks. This gives us a feel for the level of
interconnectedness of the intake (this is where it would be great to compare to
density and average distance of the pre-YD transition intakes to the post-YD transition intakes.)
After looking at whole network measures, we would analyze
the networks by subgroups. Analyzing subgroups by faction or Newman Girvan, we
could draw out clusters of friends or colleagues and see if there is a
correlation between certain attributes and ties. With a deeper dive, we could
eyeball the factions for cliques.
Are there friendship cliques? Are cliques regional? Formed
by training site? By minority status?
Are there cliques formed by happiness (i.e., do volunteers
experiencing no or mild feelings of loneliness, isolation, anxiety and
depression flock together vs. volunteers experiencing moderate or
intense/severe feelings of loneliness, etc.?)
Comparing the friendship network to the collaboration
network, we could see if volunteers choose to collaborate on project based on
friendship or another factor (such as regional proximity.)
By comparing in-degrees across the friendship network and
the leadership network we can see if volunteers’ perception of leaders is
correlated with their friendships, or if there are certain individuals who are
seen as leaders regardless of whether or not they are friends with each other.
Looking at eigenvector we can determine the most influential volunteers to the
network. These are the volunteers that Peace Corps could target to lead
diversity trainings, wellness retreats or could encourage volunteers to embrace
new policy or programmatic changes.
Looking at node centrality measures, we would look at
whether or not a lower number of connections is correlated with more intense
feelings of loneliness, isolation, anxiety, or depression. If so, is there any
other patterns we can see in the data? Do these volunteers have certain similar
attributes? Perhaps they are located in a region with poor transportation,
making it hard to visit friends in other sites.
Do nodes with high eigenvectors have no or mild feelings of loneliness,
isolation, anxiety, or depression? If so, this would support the hypothesis
that well-connected volunteers are more likely to complete their service (absence
of unforeseen circumstances).
Are there any nodes with high eigenvectors that have severe/intense
feelings of loneliness, isolation, anxiety, or depression? If so, are they
directly connected to other nodes with severe/intense feelings of loneliness?
Does this suggest a “negativity” path or that there are certain “negativity
influencers”?
Analyzing subgroups based on attribute data can illuminate
areas of focus in which Peace Corps can improve its inclusion and training. If
we compare the density of networks by region, we can see if certain regions have
greater levels of support and collaborations than others. Does this correlate
with better mental health?
Similarly, we could look at the network of volunteers who
are self-identified as belonging to minority groups as a subgroup and as part
as the network whole. By analyzing by Newman Girvan faction the friendship,
leadership, and collaboration networks with a focus on the attribute of
diversity, we can see if there are clusters formed by diversity. If these
clusters appear in the friendship network, but not in the leadership or
collaboration networks, this suggests that volunteers who self-identify as
belonging to minority groups are well-connected within the whole network, but perhaps
draw their emotional support from volunteers who have experienced similar
challenges as them. If clusters appear in the friendship network and the
leadership and/or collaboration networks, then this suggests that there are
much more serious problems with diversity and inclusion in the Peace Corps
network.
Finally, to look at the correlation between social network
density, mental health, and termination, we would track the volunteers who
terminate after the survey is complete. Who was in their egonet? Did they have
ties to other volunteers who terminated? Is there a path of volunteers who
terminated (domino effect?)
Application
Since this is an observational study, we cannot make any
claims of causation. However, by analyzing the social networks of Peace Corps
volunteers, we can make recommendations to Peace Corps concerning ways to
improve the mental health support of volunteers which would hopefully reduce
rates of termination and make volunteers happier, more productive, and more
effective to their communities and to the mission of the Peace Corps.
For instance, we if can determine that isolates or
volunteers with low degrees of connectivity are more likely to have
severe/intense feelings of loneliness, isolation, anxiety, or depression then
Peace Corps could consider using its discretionary programming funds to
subsidize the wellness-focused social gatherings, like reimbursing volunteers
for travel to the volunteer-run Wellness Retreats.
If we can identify the volunteers with the highest
eigenvectors on the leadership network, then Peace Corps will know who they
could ask to lead diversity and inclusion trainings at pre-service trainings
and regional meetings so that volunteers will be more engaged in the content of
the trainings because they will trust the importance of it. These are also the
volunteers who are important when enacting program changes. For instance,
if these volunteers embraced changes in policies for working in summer camps
outside of their regions, then other volunteers perhaps would be more likely to
follow their lead and comply instead violating the rules.
I am particularly interested in the support networks of volunteers
who self-identify as members of minority groups (people of color, the LGBTQ+
community, religious minorities, senior citizens, people with special needs.)
While all Peace Corps volunteers tend to get a certain degree of unwanted
attention within their host countries simply because they are foreigners,
volunteers who belong to certain minority groups often experience different
forms unwanted attention or harassment and often deal with different
stereotypes than volunteers who fit host country nationals’ perception of “America".
While I believe Peace Corps staff in Washington and Morocco recognize the specific
challenges that volunteers from different backgrounds face, in my experience
volunteers were not always supportive or empathetic to the challenges that
other volunteers faced (for instance, male volunteers saying female volunteers
are overreacting when complaining about sexual harassment or volunteers minimizing
the challenges that Muslim volunteers face because Morocco is a Muslim
country.)
Challenges & Limitations
There are two missing pieces of the puzzle in terms of
evaluating social support networks: social network within friends and family in
the United States and social network within their communities with Moroccan
friends and colleagues.
Unforeseen changes with friends and family in the United
States (births, deaths, ultimatums issued by long-distance girlfriends) usually
are factors in volunteers’ decisions to terminate. It would be interesting to
analyze the data on those network, however for the scope of this study, it
would not be feasible.
Relating to the other social network not studied, I
hypothesize that the happiest volunteers are actually the ones whose main
support network is located in their Moroccan communities, not
necessarily to other volunteers. In fact, being too well-connected to
the Peace Corps community might indicate that a volunteer travels frequently
out of site and is not well-connected within their community.
Finally, to better understand the correlation between the density
of social network and certain attributes, we would need to do a regression analysis
on the node centrality measures and the attribute dataset. I do not believe
this is possible to do in UCINET, thus for a more robust study, we need to
utilize other analytical tools.
The content of this website is mine alone and does not
necessarily reflect the views of the U.S. Government, the Peace Corps, or the
Moroccan Government.
The lurking variable in these statistics is the
passage of the Kate Puzey Volunteer Protection Act of 2011 which changed the
way sexual assault was reported and processed by Peace Corps security and
medical staff – specifically that groping and fondling were now categorized as
sexual assault, not sexual harassment. With
the change in sexual assault reporting, Peace Corps saw increasing rates of
sexual assault worldwide, not just in Peace Corps Morocco. (Statistical Report of Crimes Against Volunteers 2014, pg 7) However, this does not take into account the
increasing reports of unwanted attention and sexual harassment as the Kate
Puzey act actually narrowed the definition of unwanted attention and sexual
harassment by reclassifying groping and fondling as sexual harassment.
[7] Nakayama, Risa et. al. “Social
networks and mental health in post-conflict Mitrovica, Kosova.” BMC Public
Health. 17 November 2014.
Gibney, S and M McGovern. “Social support
networks and mental health: evidence from share.” J Epidemiol Community Health
August 2011 Vol 65 Suppl 1
This data could also be collected with a
demographics survey; however, I would be concerned that volunteers may be
sensitive about responding with information that will make them too easily
identifiable.