Sunday, November 29, 2009

Do mobile phones bring more freedoms to Iraqis?

During the past half-a-year there has been much writing about how mobile phones are empowering people around the world, providing them with access to instant communication, banking, and information. A recent article in The Economist now looks as well at the impact of mobile phones on the suffering population. In the article, Economist talks about mobile phone being allowed since fall of Saddam and their number growing fast in Iraq, which gives Iraqis "allegedly" more freedom. Just as in other impoverished regions around the world mobile phones enable impoverished locals to make cash-free on the spot transactions, and receive viable information over large distances. However, I would argue that while mobile phones do provide some benefits, these benefits will not help Iraqis greatly in attainment of personal freedoms.

We have seen examples of information technology playing a major role in overcoming oppression and bringing about political change. Christopher Tunnard writes about the impact of internet on the fall of Slobodan Milosevic in Serbia, and argues that information technologies are in power to connect people who otherwise isolated. Access to internet enabled small disconnected interest groups to unite in their fight against oppressing government. While their access to internet helped them in their goals, it is important to note that Milosevic and his circles had little to none understanding of technology and had no use of it. It is possible to make a claim that it could have been that lack of IT expertise of the ruling administration that caused their fall. The difference it makes is that it is not only important to look of use of communication technologies, but also at the other circumstances. Therefore we cannot say that technology alone helped Serbians in their attempts to overthrow Milosevic, but other circumstances as well. For example, in China internet is widely spread and use of it is growing. However, it doesn’t help Chinese to attain more freedoms. Government mastered use of this technology and is using it for its own means. Advanced technologies enable government to track any electronic communication, spot any "rebels" and put out any danger to the state before it became too serious. Taking that into consideration, I would like to reiterate that while mobile phones do bring economic benefits to Iraqis, it would be erroneous to claim that they will bring them more freedoms.

Mobile phones have a very limited range of uses. People are able to have a two-way instant communication and a limited data transmission. While basic phones are relatively inexpensive and available to lower and middle class, more advanced systems (smartphones, iPhones, etc.) are more expensive and have higher usage costs. Therefore only basic models with limited application are widespread to general public. Basic mobile phones are not very effective in use of social networking website and tools, and cannot help spread information rapidly and to many receivers at the same time. In addition, now governments are more adept at using advanced technologies and can easily track phone calls, data transmissions, and prevent users with suspicious behavior from further use. We also need to take into account that oppression and fear comes not just from the government, but mostly from insurgents and militant groups. There is little help for Iraqis from a mobile phone to shelter them from a suicidal bomber or unanticipated covert operations.

We can have hope that mobile phones could help Iraqis economically, and allow them for better business environment that will foster a faster development. But otherwise, we must not hope that this technology will help Iraqis bring more freedoms or any future democratic development. I would advise strongly all those interested in the rise of democracy in Iraq not to rely on mobile phones alone to bring forth change, but to try and introduce better ways of networking and communication that will empower masses and give them tools to make a positive change.


http://www.economist.com/world/middleeast-africa/displaystory.cfm?story_id=14870118&CFID=94089348&CFTOKEN=76098858

From State-Controlled Media to The 'Anarchy' of the Internet: The Changing Influence of Communications and Information in Serbia in the 1990s; Tunnard, Christopher R.; Journal of Southeast European & Black Sea Studies; May2003, Vol. 3 Issue 2, p97-120, 24p

“Information and Communications for Development 2009: Extending Reach and Increasing Impact”. World Bank, 2009.

“Poor People Using Mobile Financial Services: Observations on Customer Usage and Impact from M-PESA”. Olga Morawczynski and Mark Pickens, CGAP, August 2009.

1 comment:

Christopher Tunnard said...

I take your point that mobiles might not have a direct impact on freedom. But I would argue that, by looking at examples like M-PESA, there is an important indirect effect of creating both economic freedom at all levels of society, and networks of personal security (as I shall soon show in my own work by publishing a survey on what individual Serbs valued during the Milosevic years.)