The key to making the most of social media is listening
to what your audience has to say about you, analysing the data and,
finally, reaching social media business intelligence; using all these
insights to know your customers better and improve your marketing
strategy.
If you are a social media rookie, this list of the Top 10 Free Social Media Monitoring Tools might
come in handy. When looking for a tool, it’s a good idea to try a
couple of them and choose the one that suits your needs best.
However, bear in mind that these tools are not an alternative to Enterprise-level tools, such as Brandwatch,
which brought social media monitoring to a new level, offering a much
higher variety of services and in-depth analysis. It all depends on your
needs.
That being said, let’s take a look at some of the best free monitoring tools:
1) Hootsuite
Hootsuite is one of the best free social media management
tools available, and covers multiple social networks, including Twitter,
Facebook, LinkedIn, WordPress, Foursquare and Google+.
The weekly analytics reports and the excellent team
management facility (delegating tasks, sending private messages) can be
very useful when there’s more than one person handling the social media
accounts.
2) TweetReach
TweetReach is the right tool for your business if you’re
interested in monitoring how far your tweets travel, as TweetReach
measures the actual impact and implications of social media discussions.
It is a good way of finding out who are your most
influential followers, implicitly guiding you towards the right people
you should be targeting when aiming to share and promote online content.
3) Klout
Klout is probably one of the most controversial social media analytics tools. There are those who hate it
and claim that its scoring system is completely inaccurate, and that
trying to interact with them is an impossible mission (curious thing as
they provide interaction-measurement services).
On the other hand, some people find it useful,
as it measures influence through engagement on Twitter and it is a good
means of keeping an eye on what people think about your brand, and to
see what influences them the most.
In this way, you can adjust your posts according to your target audience’s interests and increase your engagement rate.
4) Social Mention
Quite popular among social media enthusiasts, Social
Mention monitors over one hundred social media sites. It is probably one
of the best free listening tools on the market, as it analyses data in
more depth and measures influence with 4 categories: Strength,
Sentiment, Passion and Reach.
5) Twazzup
Twazzup is great for social media beginners looking for a
Twitter monitoring tool. You just enter the name you want to track and
you instantly get real-time updates, meaning the most active top
influencers, top RTd photos and links, and most importantly, the top 10
keywords related to your search.
6) Addictomatic
If aiming to get an overall view of a brand, Addictomatic
can be very useful and as straightforward as Twazzup. The only
difference is that Addictomatic focuses on a variety of platforms such
as: Flickr, YouTube, Twitter, WordPress, Bing News, Delicious, Google,
Ask.com, etc. It’s really useful for keeping an eye on recent industry
developments and brand reputation.
7) HowSociable
HowSociable is a handy tool for measuring yours and your competitors’ social media presence.
A free account allows you to track 12 social sites,
including Tumblr and WordPress. However, if you’re interested in 24
more, such as Facebook, Pinterest, Twitter, etc. a pro account is
required.
HowSociable’s approach is a bit different as it breaks down
scores for different social media platforms, allowing you to see which
social media platforms work best for you and which ones need further
development.
8) IceRocket
This tool offers blog, Twitter and Facebook monitoring in
20 languages, as well as results graphs that you can play with. It
allows you to choose the periods of time you are interested in
monitoring.
It can be used for keeping an eye on your blogger activity,
as they have around 200 million blogs in their database and they also
provide the possibility of finding the latest trend terms related to
your search.
9) TweetDeck
TweetDeck covers the basic needs of any Twitter user, so is
a good option for beginners. It’s a great tool for scheduling tweets
and monitoring your interactions and messages, as well as tracking
hashtags and managing multiple accounts. However, it lacks in regular
updates and can be prone to bugs.
10) Reachli (formerly Pinerli)
As image and video is quickly becoming indispensable for
many businesses, our last recommendation for you is Reachli; a tool that
measures and optimises video and image content. It offers various
features for measuring image and video effectiveness, and is
particularly famous for its Pinterest analytics.
It should be clear if you’ve got this far that the listening tool space is a crowded one.
We’ve developed our own social media monitoring technology
with larger, more sophisticated organisations in mind, but we hope this
list for getting started is a useful foundation. If you are interested
in seeing what more complex tools like Brandwatch can offer, the please
do get in touch by requesting a demo below.
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