Social tools are now empowering employees in an organisation. The traditional outlook of industries has been that employees have been looked at as resources. Social network tools have now made employees more powerful than ever before. Individuals now have their own network and access to numerous knowledge sources.This trend has a few risks but is a new avenue of growth for managements of the companies. Employees now are spokespersons/ambassadors to the outside world. If used effectively and efficiently this can transform the way business is done.
Here is a very interesting article about the empowerment of employees.
http://blog.yammer.com/blog/2012/03/the-rise-of-the-empowered-employee.html
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