Wednesday, October 24, 2012

Proposed Social Network Analysis of volunteer groups


by Miwa Ichijo
(will not be taking 2nd module)

Overview
In Japan, there were a big earthquake and following tsunami on March 11 in 2012, attacking northern part of the country (Great East Japan Earthquake). Over 15,000 died and over 330,000 people lost their home due to the earthquake. To deal with this catastrophe, so far, about 860,000 people including several NPOs and NGOs have come to the devastated areas from all over Japan and foreign countries to engage in volunteer work such as distribution of fuel and food, cleaning up rubbles and medical activity. Around 25,000 volunteers are still working in the devastated areas to put the evacuating people’s lives back. However, although the municipalities (Miyagi prefecture, Fukushima prefecture, Iware prefecture) are in charge of organizing and dispatching the volunteers, they have difficulty in managing it effectively due to lack of their capacity. As a result, reconstruction of the devastated areas is not being conducted as expected.

The study
The problem is that municipalities cannot organize the volunteers (including the members of existing NPOs and NGOs) efficiently and cannot draw out their high performance fully. Here I assume that municipalities can use SNA to organize volunteer groups. While the municipalities try to send information to all the volunteers and to manage every volunteer work by themselves, they should leave some responsibilities to organized volunteer groups to have them work efficiently.

Required data
The municipalities will need to gather the following data of volunteers to analyze the skills of each volunteer and specify the people who play central roles.

(1) What is your gender?
a.     Female
b.     Male

(2) What is your age?

(3) What is your primary language?
a.     Japanese
b.     English
c.      Others (Please specify)

(4) How long have you engaged in the volunteer work for Great East Japan Earthquake?
a.     more than 6 months
b.     more than 3 months
c.      more than 1 month
d.     1 month or less

(5) What kind of skills do you have?
a.     Medical services
b.     Driving trucks and cars
c.      Carpentering
d.     Others

(6) Do you belong to any NPO or NGO?
a.     Yes (Which organization?, What is your role in the organization?)
b.     No

(7) How long more are you going to spare your time for the volunteer work?
a.     more than 6 months
b.     more than 3 months
c.      more than 1 month
d.     1 month or less

(8) Who are the top 3 people among volunteers you often ask for advice?


Hypothesis
Volunteers with longer experience and the higher position in any NGO or NPO can be assumed to be playing the central roles and connecting other volunteers: they must have high betweeness and centrality. These volunteers have high potential in organizing most of the volunteer work to rebuild the destroyed areas on behalf of municipalities.

Benefits to Municipalities
Once municipalities can specify the volunteers playing the central roles, the municipalities can convey the necessary information only to the key volunteers and leave the most of the responsibilities in organizing the volunteer work to them. Only thing that municipalities should take care of is that most of the volunteers are engaged in their work just temporary. So how smoothly these key roles are taken over is important fro the sustainably effective volunteer work.  

1 comment:

Christopher Tunnard said...

Excellent idea. I suggest that you either substitute or add a network Q. asking the 3-5 people they've collaborated most closely with during some period after the disaster. In either case, you should ask for the service the collaborators or info-givers work for. This will give more meaningful results,as you'll have nets of both people and services. Useful perhaps for planning purposes.